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Susan, Lindsay, Leslie, Elaine and Brian
Group A
MHST 602

Limitations to Teleconsultations in Rural Communities

Behavioral/Cultural

  • Lack of 'hands-on' interaction with patients
  • Lack of public awareness
  • Fear that telehealth will limit communities' access to direct patient care by health professionals
  • Inability to incorporate telehealth into practice
  • Resistance from health consumers to use the technology
Financial

  • Expensive connection make it hard to expand.
  • Internet connection in remote communities is only available via satellite making it very expensive to deliver telehealth in all remote health centres.
  • Lack of access to ongoing funding for maintaining the existing equipment and infrastructure
Technological

  • Lack of modern telecommunications infrastructure and access to information and communication technologies (ICTs) for aboriginal remote communities
  • Bandwidth challenges which limits access to the service
  • Limited capacity of local health centres with access to telehealth technology
Legislative

  • Privacy, security and confidentiality concerns.
  • Variations and lack of consistency in developing a federal strategy for care provider reimbursement and program funding.
  • Fear of malpractice suits is a consideration for many physicians, as is acceptance of the technology
  • Concerns regarding informed consent, particularly in the care of mental health and Paediatric populations.
  • Absence of policies and lack of provincial or national standards on use of telehealth
  • Absence of a national universal e-health solution.
Human Resources

  • Limited availability of health care professionals
  • High turnover of rural staff who require training on the use of telehealth

Gustke S S, Balch D C, West V L, Rogers L O. (2000). Patient satisfaction with telemedicine. Telemedicine Journal, 6(1): 5-13. Retrieved from: http://tie.telemed.org/citations_t2.asp?citation=8249

Scott, R. E. (2007). Telehealth in Canada – been there, done that? Retrieved from: http://www.sct.scot.nhs.uk/documents/RichardEScott.ppt